Generation Gaps – Online CPD Course

While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.

Study method – Online, self-paced (4-6 study hours) Course format – Online (24/7 access), modular Course Duration – Part-time (1-year access) Qualification – CPD certificate of completion Course Delivery – via desktop PC/MAC, laptops, tablets or smart phones Awarded Body – CPD Accreditation Service (UK)

Generation Gaps Course Aims

The generation gaps workshop will help participants understand the various generations present at work, and understand what motivates them and dealing with them on a daily basis. Both the young and older workers will have many ideas to offer, which will help the organization thrive in the marketplace. Learning how to deal with the Generation Gaps – generation gaps at work will help you become a better manager or co-worker.

Generation Gaps Course Objectives

The objectives of this generation gaps online course are to:

• History behind generation gaps
• What are traditionalists
• What are baby boomers
• What are Generation Xers
• What are Generation Yers
• Differences between each type of generation
• Finding common ground among the generations
• Conflict management
• Leveraging the benefits of generation gaps at work

What’s covered in this course?

This online generation gaps course covers the following:

What is the Generation Gap at Work?

Four, and possibly five, generations work side-by-side in today’s workplaces:

1. Veterans (born 1930–1945),
2. Baby Boomers (1946– 1964),
3. Generation Xers (1965–1976),
4. Generation Yers (1977- 1990), and
5. Millennials (born since 1991)

Although each person is an individual with his/her own personality, shared experiences shaped the generations and influenced their work styles. Recognising the strengths and values of each one promotes respect for diversity and fosters cohesiveness within the workplace.

Why choose our online training courses?

All our e-learning courses can be accessed on any electronic/computerised device.

• Study anywhere, in your own time and at your own pace!
• Easy to follow and understand
• Only 4-6 hours recommended study time
• 1-year access to course & learning materials
• Access your course anytime, anywhere & on any device
• Complete course on desktop computer, laptop, tablet or smartphone
• Additional references and downloadable materials available
• CPD accredited certification on completion

Course Accreditation

1. The content of this online training course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
2. All our online courses are accredited and internationally recognised (UK CPD Accreditation Service)

Organisational e-learning

Are you responsible for organisational training and development or organisational statutory and mandatory compliance? You may want to find out more about how the Learning Management System (LMS) may help your organisation. With our interactive LMS, managers and administrators can easily:

• set up a FREE blended learning environment;
• upload essential documents;
• upload individual and group learners;
• manage learners, including tracking progress
• review who has completed training
• download/print training reports for compliance audits

You can also browse our full e-learning course catalogue or leadership and management courses and programs to find out more about our wide range of training courses and qualifications. Alternatively, contact our Support Team on 02476 100090 or via Email, stating your specific e-learning requirements.

Generation Gaps – Online Training Course – Closing the Generation Gap