Statutory Duty of Candour – Level 3 – Online CPD Course – Octrac Consulting

Welcome to our Octrac Statutory Duty of Candour training course for healthcare and social care professionals.

The Care Quality Commission’s ‘Regulation 20: Duty of candour’ sets out the requirements for health and social care providers across the UK. This regulation intends to ensure that providers are open and transparent with people who use services and other ‘relevant persons’ (people acting lawfully on their behalf) in general about care and treatment.

The professional duty of candour refers to openness and honesty when things go wrong within the health and social care services. It is a professional responsibility, to be honest with patients when things go wrong. As a doctor, nurse or midwife, allied health professional or health and social care support worker, it is imperative to be open and honest with your patients/service users, colleagues and employers.

Certificate duration: 2 years

Entry requirements: No entry restrictions

Recommended prerequisites: N/A

Assessment type: End of course assessment

Assessment pass mark – 80% needed to pass and gain a CPD certificate

Cost(s) of assessment and certification – All costs included in the course price

Awarding/Accrediting body – CPD Certification Service (CPDUK)

Who is the course for?

This Octrac Statutory Duty of Candour training course was developed for individual healthcare and social care professionals, including:

Doctors and medical practitioners,
Dentists,
Registered nurses,
Allied health professionals,
Health and social managers.

It is known that in most cases, care is provided by multidisciplinary teams. Every team member is not expected to take responsibility for reporting adverse incidents and speaking to patients/service users if things go wrong.

However, someone from the team has to take responsibility for each of these tasks and to give support as needed. It should always be made clear whose responsibility it is to do so within the organisation or wider multidisciplinary team.

Course Overview

This Octrac Statutory Duty of Candour training course includes the following:

Unit 1 – Introduction to the statutory duty of candour
Unit 2 – CQC Regulation 20: Duty of candour
Unit 3 – Duty to be honest when things go wrong
Unit 4 – Encouraging a learning culture by reporting errors
Unit 5 – Professional guidance for health and social care workers
Unit 6 – The organisational duty of candour
References and resources.

Course Aim

The aims of this Octrac Statutory Duty of Candour training course are to improve healthcare practitioners’ understanding of CQC Regulation 20 and how it affects their practice

Learning Outcomes

This Octrac Statutory Duty of Candour training course includes the following:

Unit 1 – Introduction to the statutory duty of candour
Unit 2 – CQC Regulation 20: Duty of candour
Unit 3 – Duty to be honest when things go wrong
Unit 4 – Encouraging a learning culture by reporting errors
Unit 5 – Professional guidance for health and social care workers
Unit 6 – The organisational duty of candour
References and resources.

Course Accreditation

Octrac Consulting has partnered with The Mandatory Training Group to become the leading UK provider of CPD certified e-learning courses, programmes and qualifications. The benefits of using our CPDUK accredited online courses and programmes include:

All our e-Learning courses and training programmes are externally peer-reviewed and approved by the CPD Certification Service (CPDUK).
These courses comply with the universally accepted Continuous Professional Development (CPD) guidelines.
Our CPD certificates are recognised internationally and can be used to provide evidence for compliance and

Organisational e-Learning

Are you responsible for organisational training and development or organisational statutory and mandatory compliance? You may want to find out more about how the Learning Management System (LMS) may help your organisation. With our interactive LMS, managers and administrators can easily: