Welcome to our Octrac Statutory Duty of Candour training course for healthcare and social care professionals.
The Care Quality Commission’s ‘Regulation 20: Duty of candour’ sets out the requirements for health and social care providers across the UK. This regulation intends to ensure that providers are open and transparent with people who use services and other ‘relevant persons’ (people acting lawfully on their behalf) in general about care and treatment.
The professional duty of candour refers to openness and honesty when things go wrong within the health and social care services. It is a professional responsibility, to be honest with patients when things go wrong. As a doctor, nurse or midwife, allied health professional or health and social care support worker, it is imperative to be open and honest with your patients/service users, colleagues and employers.
Certificate duration: 2 years
Entry requirements: No entry restrictions
Recommended prerequisites: N/A
Assessment type: End of course assessment
Assessment pass mark – 80% needed to pass and gain a CPD certificate
Cost(s) of assessment and certification – All costs included in the course price
Awarding/Accrediting body – CPD Certification Service (CPDUK)
Who is the course for?
This Octrac Statutory Duty of Candour training course was developed for individual healthcare and social care professionals, including:
- Doctors and medical practitioners,
- Dentists,
- Registered nurses,
- Allied health professionals,
- Health and social managers.
It is known that in most cases, care is provided by multidisciplinary teams. Every team member is not expected to take responsibility for reporting adverse incidents and speaking to patients/service users if things go wrong.
However, someone from the team has to take responsibility for each of these tasks and to give support as needed. It should always be made clear whose responsibility it is to do so within the organisation or wider multidisciplinary team.
This Octrac Statutory Duty of Candour training course includes the following:
- Unit 1 – Introduction to the statutory duty of candour
- Unit 2 – CQC Regulation 20: Duty of candour
- Unit 3 – Duty to be honest when things go wrong
- Unit 4 – Encouraging a learning culture by reporting errors
- Unit 5 – Professional guidance for health and social care workers
- Unit 6 – The organisational duty of candour
- References and resources.
The aims of this Octrac Statutory Duty of Candour training course are to improve healthcare practitioners’ understanding of CQC Regulation 20 and how it affects their practice
This Octrac Statutory Duty of Candour training course includes the following:
- Unit 1 – Introduction to the statutory duty of candour
- Unit 2 – CQC Regulation 20: Duty of candour
- Unit 3 – Duty to be honest when things go wrong
- Unit 4 – Encouraging a learning culture by reporting errors
- Unit 5 – Professional guidance for health and social care workers
- Unit 6 – The organisational duty of candour
- References and resources.
Course Accreditation
Octrac Consulting has partnered with The Mandatory Training Group to become the leading UK provider of CPD certified e-learning courses, programmes and qualifications. The benefits of using our CPDUK accredited online courses and programmes include:
- All our e-Learning courses and training programmes are externally peer-reviewed and approved by the CPD Certification Service (CPDUK).
- These courses comply with the universally accepted Continuous Professional Development (CPD) guidelines.
- Our CPD certificates are recognised internationally and can be used to provide evidence for compliance and
Organisational e-Learning
Are you responsible for organisational training and development or organisational statutory and mandatory compliance? You may want to find out more about how the Learning Management System (LMS) may help your organisation. With our interactive LMS, managers and administrators can easily:
- set up a FREE blended learning environment;
- upload essential documents;
- upload individual and group learners;
- manage learners, including tracking progress
- review who has completed training
- download/print training reports for compliance audits
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